Recently I was working on a project to migrate the organisation from Office 2010 to Office 2016 (365). After the upgrade we had some finance staff complaining that since the update Excel would take a long time to close.
It was hard to narrow down the exact cause of this as there was also an update of Jet Reports at the same time.
After a bit of investigating I recreated a users local profile which seemed to fix the issue. After doing this I compared the App Data\Roaming\Jet Reports\settings.xml file and compared the differences and noticed an interesting line of code as below
I then tested changing the send usage statistics value to false, closed Excel, reopened and now it works fine.
It was hard to narrow down the exact cause of this as there was also an update of Jet Reports at the same time.
After a bit of investigating I recreated a users local profile which seemed to fix the issue. After doing this I compared the App Data\Roaming\Jet Reports\settings.xml file and compared the differences and noticed an interesting line of code as below
<setting name="SendUsageStatistics"
type="Boolean" encrypted="false">
<value>True</value>
I then tested changing the send usage statistics value to false, closed Excel, reopened and now it works fine.
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